Digital Accessibility Statement

Elevate Small Business believes that the internet should be accessible to everyone. We are committed to providing a digital experience that is inclusive and usable for people of all abilities.

Our Commitment

Elevate Small Business is committed to making our digital products accessible to everyone, including people with disabilities. We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) version 2.1, Level A and Level AA, developed by the World Wide Web Consortium (W3C).

We recognize that accessibility is an ongoing effort, and we are continually improving the user experience for all visitors while applying relevant accessibility standards.

Scope

This Digital Accessibility Statement applies to:

• Our public-facing website and all platform landing pages
• Program-specific subdomain sites operated through our platform
• The authenticated application experience, including dashboards, reports, and interactive tools
• Documents and media published through the platform

Our Approach

We incorporate accessibility practices throughout our design and development process. Our current efforts include:

• Semantic HTML — We use appropriate HTML elements and ARIA attributes to convey meaning and structure to assistive technologies.
• Keyboard Navigation — All interactive elements are designed to be operable with a keyboard alone.
• Color Contrast — Our color system is built with contrast requirements in mind, including a colorblind-safe palette option for data visualizations.
• Responsive Design — Content reflows and scales across devices and screen sizes without loss of information or functionality.
• Assistive Technology Testing — We test with screen readers and other assistive technologies as part of our development process.

Language Translation

The content of this website was prepared in English and is translated into other languages using Google Translate, an automated machine translation service. No automated translation is perfect. This translation is provided “as is.” Elevate Small Business makes no warranty of any kind, either express or implied, as to the accuracy, reliability, or correctness of any translation.

Some content — including images, videos, and certain interactive features — may not be translated. If you have questions about the accuracy of information on a translated page, please refer to the English-language version of the page or contact us.

This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.

Report a Digital Accessibility Issue

We welcome your feedback on the accessibility of our platform. If you encounter any barriers or have difficulty accessing content, please let us know by submitting an accessibility report. You can also reach us by email at support@elevatesb.com.

When reporting an issue, please include as much detail as possible about the page where you experienced the problem, the device and browser you were using, and any assistive technology involved. This helps us investigate and resolve the issue more quickly.

Enforcement & Escalation

If you are not satisfied with our response to your accessibility feedback, you may escalate the matter by contacting us directly at support@elevatesb.com. We take all accessibility concerns seriously and will work to resolve issues in a timely manner.

You may also file a complaint with the U.S. Department of Justice or contact your state's disability rights office for additional assistance.

Contact Us

For accessibility questions or concerns not covered above:

General inquiries: Contact form
Security concerns: security@elevatesb.com

Mailing address:
Shikari Development Group, LLC
386 Western Avenue
Boston, MA 02135